Your data
Privacy
Policy
Last updated: February 2026
1. Who we are
Alive Brand is operated by a private individual based in Tvrdošín, Slovakia. We are committed to protecting your personal data in accordance with the GDPR (EU Regulation 2016/679) and Slovak law. If you have any questions, contact us via our Contact page.
2. What data we collect
We only collect data that is necessary to process your order:
| Data | Why we collect it |
|---|---|
| Name & surname | To address you and process your order |
| Delivery address | To ship your order via Packeta |
| Email address | To send order confirmation and updates |
| Phone number | For delivery purposes (Packeta may contact you) |
| IP address | Automatically collected by the server for security |
3. Who we share your data with
We do not sell or share your personal data with third parties, except where necessary to fulfill your order:
📦 Packeta — your name, address and phone number are shared with Packeta solely for the purpose of delivering your order. Packeta's privacy policy can be found at packeta.com.
4. How long we keep your data
We retain your personal data only for as long as necessary. Order information (name, address, email) is kept for 3 years for accounting and legal purposes. After this period, your data is permanently deleted. You may request earlier deletion — see your rights below.
5. Cookies
Our website may use basic cookies to ensure functionality (e.g. keeping items in your cart). We do not use tracking cookies, advertising cookies, or any third-party analytics tools that collect your personal data.
6. Your rights under GDPR
As an EU resident, you have the following rights:
Right of access
You can request a copy of all personal data we hold about you.
Right to erasure
You can request that we delete your personal data at any time.
Right to rectification
You can ask us to correct any inaccurate data we hold.
Right to object
You can object to how we process your personal data.
To exercise any of these rights, contact us via our Contact page. We will respond within 30 days.
7. Data security
We take reasonable technical measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption (HTTPS) for all data transmitted between your browser and our server.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Questions about your privacy or data? Contact us directly.
Contact us