Shipping
Policy

Standard Delivery

We ship all orders via Packeta. Standard delivery is available to the following countries:

Other Countries

If you are ordering from a country not listed above, please include your country in the order notes when placing your order. We will get back to you within 5 business days with shipping options and costs for your location.

Forgotten or Missing Order

If you have forgotten any details about your order or haven't received it, please contact us via the Contact page. Include your order number and the reason for your enquiry and we'll sort it out as soon as possible.

Local Pickup — Tvrdošín Area

If you are located near Tvrdošín, you have the option for a local in-person handoff. Send us an email to arrange a meeting place, or simply add a note directly in your order during checkout with your preferred location and we'll get in touch to confirm the details.